FF

CCIE - Cisco Certified Internetwork Expert Collaboration

CCNP - Cisco Certified Network Professional Enterprise

Genesys Cloud CX: WorkForce management

CCDEe - Cisco Certified Design Expert Specialist

CCNP - Cisco Certified Network Professional Collaboration

SSCA - SIPSchool Certified Associate 'Elite'

CCDS - Cisco Certified Design Specialist

CCS-CCORE - Collaboration Core

CCS-EAII - Enterprise Advanced Infrastructure Implementation

CCS-CC&EI - Collaboration Cloud & Edge Implementation

Cisco Certified Network Associate

Cisco Webex Contact Center Expert

Cisco Certified Network Associate Industrial

Cisco Certified Design Professional

Cisco Certified Network Professional Voice

Triple Contact Center Integration

Two Cloud Solutions and one Premise Solution for Contact Centers joined through complex three band providers, SS7/Somos, and Cloud SBC. All encrypted with SIPS and SRTP to the highest standard, including several considerations and extra applications for live monitoring. All this permitted for a smooth transition, allowing several States across the US to communicate seamlessly. This solution was original. It included Azure, AWS, Genesys, Cisco Cubes, Audiocodes, and Cyara.

Getting There/Road to Segment Routing

Introducing MPLS in the enterprise, not to mention the final goal of introducing proper Segment Routing at the Enterprise Level may have never happened for this big company unless there was a commitment to globalize the routing standards. It was one of the challenges with too many layers. Seeing the horizon through the eyes of younger engineers, who were still consuming new CLOS technologies was emblematic of the need for changes after several decades of old-fashioned routing standards. Segmentation the right way collided with SASE limitations at the end, but the door was open now waiting for a new champion and new fights.

Factory Acceptance Test Room

The FAT Room was an environment capable of segregating effectively at the logical and physical plane several Realms, each one representing independent industrial projects. This very complex scenario forced the whole infrastructure of the company to adapt to it, sharing resources in the LAN/WAN/Wireless/Application and VPN. Automation Engineers were able to simulate whole Industrial scenarios without endangering other projects, and accessing any of them, securely, from anywhere inside or outside the company.

M.O.C.C.A.

Mocca was an ambitious project designed to agglutinate all Collaboration and Telephony Application that the biggest Worldwide Airline needed after merging USAirways and American Airlines, with the collaboration of AT&T, HPE and Verizon. Expanded over 4 years, this project is supposed to change the way the company communicates internally and externally.

Low Level Design – DHL – Europe. Telefonica.

As part of Telefonica's plan of implementation for more than 2000 sites, I had the LLD responsibility. I had to oversee LLD planning and then help with the execution. An important feature was the validation of High-Level Design and the processing of raw data from the AS-IS to transform the setup of the customer to a complete WAN/LAN/VoIP solution for all the Business Units of DHL. This was achieved using Telefonica's own MPLS cloud. Solutions were implemented on a per-country basis, which turned out to be several complex scenarios. LLD provided extensive, deep, and involved support to presales, provisioning, managing, migration, and configuration teams.

VideoConference. External Consulting for Gonvarri. Fibratel.

International deployment for Cisco Tandberg Video devices over Radvision infrastructure: Scopia video management, Scopia Gatekeeper, Firewall Traversal, ISDN Gateways, MCUs.

Virtualization - Migration and Splitting Of DataCenter. Fibratel.

Upgrading, updating, and migrating several hosts in two different data centers schemes. One for production, another for Laboratory and Research. Most of the machines are virtualized on demand. Different NAS over SAN, iSCSI and diverse supervisors made this project not as big as complex. Includes several environments, types of hosts, VM demands and types of guests, and interconnections.

Security - Perimeter Security renovation – (major transport company). MCCTelecom.

In this project we planned, implemented, and monitored the internal and external security for the perimeter security. Almost all devices used Astaro UTM series equipment in a cluster, from 120 to 220 and clustering of 320. Over six minor branches and 2 important external centers, one in Bordeaux, France, and another in Chicago, USA. Several types of VPNs and accesses. SSL external gateway of Array Networks. One Astaro Command Center server, and some other wireless services. (For security, this customer name and link were omitted)

Managing complete Cisco VoIP Services – APIAXXI. MCCTelecom.

This project includes one cluster of Cisco Communication Manager Servers, Unity over Exchange, and Presence server. VoIP recording server from Zoomint. IVR server from Stonevoice. Cisco Attendant Console Enterprise server with several consoles. Local and remote Cisco TDM/CUBE gateways. CUBE for Skype-Out services. Communication Manager Express at remote branches, including international dial-plans for TEHO and TollBypass. Cisco SMBs (Linksys PBXs and UC5XX) systems at remote places. Integration for non-Cisco external SIP vendors and PBXs. All was tied together with VPNs over UTMs Astaro and EasyVPN over Cisco. All working together over HP Proliant networking equipment.

My Resume in English

The resume with little more than a synthesis of past work, skills, and some education.